Resumé
I am product design leader who thrives where others might hesitate—big, messy projects like transforming legacy systems into modern, user-centric experiences. I’m known for building scalable design systems through a systems-thinking approach that drives impact and lasting usability.
⏵ WORK EXPERIENCE
PRODUCT DESIGN MANAGER | WorkWave | 2023 – Present
Promoted to drive product design strategies that enhance user experience, improve security, and modernize the platform. Collaborated with cross-functional teams to implement scalable design solutions aligned with business goals and user needs.
Key Impacts
Streamlined authentication across multi-tenant SaaS offerings for 25K+ daily users by designing and implementing Single Sign-On (SSO) workflows.
Modernized 1,000+ product pages with standardized templates and style guides, which improved accessibility, consistency, and usability.
Improved navigation by leading system redesign based on user feedback, prototype testing, and focus group insights to enhance usability and scalability.
Redefined UI variables and extended design palettes to prepare for dark mode.
Recognized by peers as winner of company-wide Customer Centricity Wavemaker Award, with only 16 awards given annually.
PRODUCT DESIGN LEAD | WorkWave | Mar 2022 – Jan 2023
Promoted to lead role, provided mentorship to junior designer, to support product vendor integrations & expansion into international markets.
Key Impacts
Expanded GPS support by allowing companies to use external GPS vendors like Azuga, which provide detailed route data from within the product.
Improved end customer notifications by automating how and when their customers receive service notifications.
Supported localization & internationalization efforts with scalable feature redesign
UX DESIGNER | WorkWave | Sept 2021 – Feb 2022
Hired to transform company’s flagship legacy product and support large engineering team
Key Impacts
Addressed consistency issues with the creation of a style guide and supporting library of components
Supported customer sales by allowing the companies to bundle services & offer discounts
Aided onboarding by demystifying internal jargon with the creation of a living glossary of internal and industry acronyms; now utilized company-wide and by senior leadership.
FREELANCE DESIGNER & DEVELOPER | 2010 – 2021
Selected Clients | Rutgers University, Aerosoles, March of Dimes, Hipcycle.
Selected Projects
Expanded the visibility of the Equine Science Center to the youth demographic with a kids portal, branded giveaways, virtual tours and simulation games
Created brand identities for new ventures
Increased efficiency and reduced errors with mobile app for instantaneous reporting of repair requests for on-site construction vehicles, replacing the existing paper ticketing system
DEVELOPMENT TEAM LEAD | Bristol-Myers Squibb | 2013 - 2015
Led transition from deprecated Flash technology to HTML5 ads for desktop and mobile platforms targeting consumer and HCP markets
Collaborated with brand and design teams to develop banner ads with tight technical specs.
Recipient of the TEKSystems Excellence Award for “Outstanding overall development and support of our people and business”
PROFESSOR, Design / Creative Tech and CompSci | College of NJ | 2009 - 2013
From freshman to graduating seniors, challenged students in preparation for the workforce
Key Impacts
Emphasized process in product and game design courses: research, wireframing, prototyping, user testing & iterative design, the ingredients to realizing a successful product
Focused on best practices in introductory programming courses: writing clean, clear, modular code alongside documentation
⏵ SKILLS
Figma
Sketch
Maze
Pendo
Adobe Suite
JIRA / Confluence
Design Systems
Prototyping
A/B testing
User Research
Accessibility (A11y)
Product Design
Design Leadership
Mentorship
Project Management
B2B SaaS
Agile
Illustration / Animation
HTML/CSS
⏵ EDUCATION
MPS, Interactive Telecom Prog, NYU
BS, Comp Science & Fine Art, College of New Jersey